Cartish IT Care

As corporate budgets tighten and workloads become heavier, businesses must take proactive steps to ensure that business continues to run smoothly. With Cartish IT Care from Cartish Technologies, professionals can certify the productivity of their staff through proactive maintenance of their network systems.

Cartish IT Care allows you to customize a solution that works for you and your business. With remote management and communication, Cartish Technologies minimizes disruptions to the work environment. By enrolling in the Cartish IT Care program, your business is ensured quick response times to network issues and graphical performance reporting providing insight into the overall performance of your environment making capacity management and upgrade planning simple.

• Server Management Options:
• Unlimited Phone Support
• Unlimited Remote Control Support
• Service Availability Monitoring
• Maintenance
• Microsoft Patch Management
• Event Log Monitoring
• Log File Maintenance
• Drive Space Monitoring
• Quarterly On-Site Maintenance
• User Account Administration
• File Sharing Permission Administration
• Security Administration
• Virus Definition & Prevention
• Online Asset Management
• Online Trouble Ticket Management
• Online License Management
• Desktop Optimization & Management
• Spyware and Adware Removal
• Remote Support 8am – 6pm M-F
• Onsite server Support 8am – 6pm M-F
• After Hours and Weekend Support

Workstation Management Options:

• Unlimited Remote Control Support
• Microsoft Application Support/Maintenance
• Asset Management
• Trouble Ticket Management
• License Management
• Desktop Optimization & Management
• Spyware and Adware Removal
• VPN Client Management
• Windows Patch Management
• Antivirus Software Management & Update
• Temporary file Removal
• Help Desk Services w/ Toll Free 800# 7am – 9 pm M-F
• Onsite Support - 8am – 6pm M-F
• After Hours and Weekend Support Included

Schedule of Managed Services

Asset Data Collection        Monday & Thursday
Spyware Detection            Every Day
Temp File deletion           Tuesday & Friday
Anti-virus Signatures         Every 4hrs
Patch management          Wednesday
Smart Check                    Monday & Thursday

Contact Cartish Technologies today to enroll in a program tailored to suit the needs of  your business.